Policy Update

Privacy Policy for advertiser data, business communication, and campaign operations.

This policy explains how Market Cafe handles business information, ad-related data, communication records, and service activity for Bangladeshi online businesses using Facebook and TikTok advertising support.

Privacy Snapshot Public Page

Operational use only

We focus on campaign execution, reporting, coordination, and business support.

Platform-linked data

Facebook and TikTok access stays tied to the permissions and assets shared for service delivery.

Transparency first

Communication records may be kept to support clean approvals and service accountability.

Information We Collect

Business profile details such as brand name, contact details, page links, store links, and campaign goals.
Advertising-related information including Facebook page IDs, ad account references, TikTok store or profile references, campaign links, and approved creative materials.
Basic billing, transaction, and service records needed to confirm payments, balances, and account-level support activity.

How We Use Business and Ad-Related Data

To launch, monitor, optimize, pause, or report on campaigns requested by business owners and managed by admins or marketers.
To prepare audience suggestions, campaign structure plans, budget recommendations, and communication summaries for business growth.
To keep a transparent activity trail between admins, marketers, and clients when ad performance, billing, or campaign changes are discussed.

Facebook and TikTok Account Information

We may process access-related account information only to the extent required for campaign setup, campaign monitoring, reporting, troubleshooting, and optimization.
We do not claim ownership over your ad account, page, pixel, creative, or customer audience data. Those remain tied to your business relationship and platform permissions.
Platform data access always depends on the permissions, tokens, or assets that are shared with the service workflow.

Customer Communication Data

We may retain chats, notes, support requests, internal comments, and update logs to improve service continuity and reduce miscommunication.
Communication records may be used to confirm approvals, delivery requests, refund reviews, or campaign change requests.

Data Security

We use reasonable technical and operational safeguards to protect campaign records, payment context, and account-related operational information.
Access is intended to stay limited to the relevant service workflow, but no online service can guarantee absolute security at all times.

Third-Party Services

Our workflow may rely on Facebook, TikTok, payment channels, hosting services, analytics tools, and communication platforms.
Those third-party services operate under their own terms and privacy policies, and their processing remains outside our direct control.

User Rights

Users may request corrections to inaccurate business information, campaign notes, or account contact details.
Users may also request clarification about stored operational data, subject to legal, billing, fraud-prevention, or service-record requirements.

Contact Information

For privacy-related questions, data requests, or account concerns, please contact the support team through the communication channel provided by your service manager.
Until a dedicated policy mailbox is published, account owners should use the official support route already used for campaign or billing communication.

Need more clarity?

If your business shares ad account access, keep your service workflow documented and transparent.

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